It is always a pleasure to mediate under you because I know how even-handed, yet commercial, you are.
I do not believe that agreement on terms would have been possible without your own exemplary conduct of the matter which inter alia involved ensuring that negotiations were carried out in a non-confrontational manner. Indeed I believe you should be highly congratulated in this regard given the long history of entrenched animosity between the parties.
I am sure all parties are pleased the matter has settled. Thank you for your assistance in this matter. I will certainly keep you in mind for future mediations.
I have used Stephen upon a number of mediations and always find him to be well prepared, thorough, helpful during difficult periods of the mediation and tireless in his efforts to assist the parties find a solution.
Stephen’s depth of knowledge of the complex area of trusts of land gave confidence. His pragmatic, firm approach and ability to persuade both parties to look at the bigger picture provided results in a situation where I thought none was possible. I would without hesitation recommend his services.
I have mediated with Stephen for some years on a wide range of cases. He has a good rapport with legal advisors and clients alike. He creates a confident, good-humoured and concentrated environment to help parties resolve their disputes
Stephen made the parties feel at ease from the start but adopted a ‘no nonsense’, robust approach straight talking with the parties and their legal representatives. He skilfully focussed the minds of the parties on the objective of the settlement
He has an easy dialogue with the parties and they quickly respect him and speak freely to him. He is a friendly and approachable and people are at ease reviewing their stance with him. This cooperative atmosphere enables the parties to become objective, helps them ditch the personal attacks and get onto pragmatic deal-making.
Stephen is precise about the rules of confidentiality. The mediation process he operates is to suit the parties. He is bright and articulate. The process he operates is even handed and logical.
He cares about his craft and I have witnessed him go the extra mile where others would have given up. At a mediation appointment he is the first in the building and the last to leave, providing an authoritative and reassuring presence to the parties and advisers from start to finish.